This episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary.

This episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools.

The Bentonville Bike Fest is happening just days after the NBDA Retailer Summit. Giving retailers and suppliers a chance to spend multiple days not only networking but working in partnership. Kenny shares the importance of the two events aligning.

Justin Bolinger is no stranger to bike shop life. Ever since his parents opened a shop in the 1980's, his love of cycling has grown. Now, over 30 years later, he shares his years of expertise and passion through his YouTube channel I Know A Guy Bicycles.

We recap this month's resource "E Bike Hate, Legislation, and Liability for Amazon."

This episode’s guests are Alessandro Basso, Chief Executive Officer at Stardue Group. Stardue is the parent company of the brands Basso Bikes and Lee Cougan Mountain Bikes and Craig Steyn, country manager US of Basso Bikes.

This episode’s guest is Brent Emery, co-owner of Emerys - a Wisconsin based bike store that adapts bikes to the needs of every rider. In this conversation we cover unique needs retailers should possess to best work with adaptive bicycles, whether it’s fit, customization, billing and more.

This episode’s guests are Johnathan Youngman, Executive Director for Franklinton Cycle Works, and Erik Anderson, ED at Bikes for All People. In today’s episode they discuss their operations with John Robinson, President of Johnny Velo Bikes and how working together works better to serve their cycling community in Columbus, Ohio.

We recap this month's resource "Fear Mongering, Journalistic Malpractice, and a Welcoming Smile " in this episode.

Listen and learn, how Gocycle, a hybrid direct model brand, is working with retailers as showroom and service partners, and how Eric himself sees the future of the supplier/retailer/consumer relationship.

This episode’s guests are Micah Van Horn and Dan Jennings, from SRAM. SRAM excels in the bicycle industry, fostering retail success through top-notch products, education, advocacy, and unwavering passion. This conversation provides insights for bicycle retailers on how to foster success and optimize collaboration with SRAM.

This episode’s guest is Frances Abbott, NBDA Marketing and Content Creator. Frances has worked in marketing for the last 10+ years in a variety of B2B and D2C roles at agencies and internal agencies and is now partnered with NBDA. This episode focuses on social media tips for retailers. We hope you can take a handful of things if not at least one big idea or process change to implement in your shop.

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. We begin this episode with a discussion about deflation in the industry.

Located in the sweetest place on earth, Hershey PA, Hershey Cycles is doing things a bit out of the ordinary. A growing customer base and unique philosophy on customer relations, service, and sales this shop is one to watch.

Velotooler connects cyclists, bicycle brands, corporations, and bike fleets, with local skilled bike mechanics. Listen in and learn how they are working with Bicycle Retailers, mechanics, mobile retailers, and brands to offer quick booking, expert solutions and timely service.